Power Outages

Power outages are common throughout Maryland. They can be caused by a variety of events, including hurricanes, summer storms, high winds, winter storms, falling trees, traffic accidents, even small animals crawling in to transformers at transmission substations. While most outages last just a short while, outages in the wake of Tropical Storm Isabel in 2003 lasted more than a week in some places.

Here is emergency contact information for all companies which deliver electrical power to Maryland residents:  

Maryland Power Companies

A&N Electric Cooperative

Website: www.anec.com

Service Area: Smith Island just off Somerset County, along with parts of Virginia’s Eastern Shore

Outages: 800-431-2632

Potomac Edison

Website: www.firstenergycorp.com

Service Area: Western Maryland and parts of Ohio, Pennsylvania, Virginia, and West Virginia

Outages, emergencies AND customer service: 1-888-544-4877

Berlin Municipal Electric Plant

Website: berlinmd.gov

Service Area: Community of Berlin in Worcester County

Electric line crew: 410-641-2770


Website: www.bge.com

Service Area: Most of Central Maryland

Outages: 877-778-2222

Choptank Electric Cooperative

Website: www.choptankelectric.coop

Service Area: Choptank Electric Cooperative serves members in the rural areas of all nine counties on Maryland’s Eastern Shore

Outages: 1-800-410-4790

Customer service line: 1-866-999-4574

General toll-free number: 1-877-892-0001

Delmarva Power

Website: www.delmarva.com

Service Area: Most of the Eastern Shore and a small part of northern Harford County, plus parts of Delaware, New Jersey and Virginia

Outages: 1-800-898-8042

Customer service in Maryland: 1-800-375-7117

TTY-TDD Hearing Impaired: 1-800-735-2258

Easton Utilities Commission

Website: www.eastonutilities.com

Service Area: City in Talbot County

Contact: 410-822-6110

Hagerstown Light Department

Website: www.hagerstownmd.org

Service Area: City in Washington County

Outages: 301-790-2600

Billing and customer service: 301-790-4160

Potomac Electric Power Company (PEPCO)

Website: www.pepco.com

Service Area: Parts of Montgomery and Prince George’s counties, plus DC

Downed wires: 800-877-737-2662

Billing and customer service: 202-833-7500

TTY: 800-735-2258

Somerset Rural Electric Cooperative

Website: www.somersetrec.com

Service Area: Portion of northwest Garrett County and neighboring areas of Pennsylvania

Outages: 814-445-4106 or 800-443-4255

Southern Maryland Electric Cooperative

Website: www.smeco.coop

Service Area: Most of Southern Maryland

Outages: 877-74SMECO (877-747-6326)

General number: 888-440-3311

Thurmount Municipal Light Company

Website: www.thurmont.com

Service Area: The Frederick County town

Outages: 301-271-7313

Contact: 301-271-7313

Williamsport Municipal Electric Light System

Website: callmepower.com

Service Area: The Washington County town

Contact: 301-223-7711